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Privacy Policy

Trish Silver Jewelry respects the privacy of our customers and those who visit our Web site. If you are merely perusing our site to become familiar with TrishSilverJewelry.com and its products, you may access all of the public areas of our Web site anonymously, without registering or providing personal information.

Disclaimer

While we strive to provide accurate, useful and current information about our products, our goal is to offer you a convenient and user-friendly web site with reliable and easy access. But even the best website requires maintenance from time to time, and website information and content are no substitute for personalized professional advice, tailored to your personal needs. Trish Silver Jewelry does not warrant or guarantee the content or information provided on this web site. We will not be liable for any losses, damages, injuries, or inconvenience you might experience after using or relying upon the products posted on this web site. If you are unable or willing to accept these terms and conditions, then we ask you to discontinue web site visits or purchase of our products. We shall rely upon your use of this web site as your agreement to be bound by these terms and limitations.

Information Collection and Use

Trish Silver Jewelry collects information from our Web site users, Potential customers who signed up with our website online, at a trade show, or through a referral. Depending upon the relationship you choose to have with us, we will collect an appropriate level of information about you. We attempt to ask you to share only the information that we need to address and serve your product needs. Trish Silver Jewelry recognizes the importance of protecting the privacy of all information provided by users of our web site.

Through our web hosting service, we collect general statistical information to determine how our site is being used. This information includes the number of visitors to our site, time and day of access, length of visits, host, or server provider. We use this information exclusively for internal purposes.

We restrict access to certain pages of the Web site, which are provided for the sole purpose of a specific user group. These password-protected pages, such as our online customer accounts require authorization.

Registration

When visiting browsing our web site, users are often required to register. During registration, users are required to give their contact information (such as name, e-mail address, mailing address, and phone number). For internal purposes, we use this information to communicate with users and provide requested services. We use this info to improve our service, as well as for marketing and/or industry reporting purposes.

Communications

We have features where our customers can submit information to us (such as our feedback forms and contact us Web page). Where such submissions include requests for service, support, or information, we may forward them to our agents, as needed, to best respond to the specific request. In addition, we may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better.

Communications from Us: Service Updates, Special Offers

In order to best serve our customers, we may send updates that contain important information about our products and services. For example, we send new members a welcoming message, and verify password and username for our password-protected Web site. We may also communicate with a customer to provide requested services and for account-related issues via e-mail, phone, or regular mail. In addition to such service and product-essential messages, we offer our customers the option to receive information about our company, related products, services, and special deals. Users, however, can choose not to receive these communications from us by responding the original email sent.

Automatic Data Collection

Our Web site may collect information from customers, to deliver content specific to customers' interests and to honor their preferences. This information assists us in creating products and services that will serve the needs of our customers.

For our internal purposes, we gather date, time, browser type, navigation history, and IP address of all visitors to our Web site. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use.

Payment Transactions

We collect credit card information (such as name on card, address, business name, card number, expiration date...etc.), which is used for our billing purposes only, and is not shared outside the company and its agents. All this sensitive financial information is only available to key employees of the company.

With Whom Your Information Is Shared

Your contact information is treated as confidential and is available only to employees and agents who are working on your account. We do not share personally identifiable information with other companies, apart from those acting as our agents and brokers in providing our product(s)/service(s), and which agree to use it only for that purpose and to keep the information secure and confidential.

We do not sell your personal or customer information to third parties. There are limited circumstances when we do share your personal or financial information to others except for our agents and brokers, when that is necessary to conduct business or as permitted or required by law.

Correction/Updating Personal Information

If your personally identifiable information changes, we provide ways to correct or update your personal data: please feel free to contact a Customer Service Representative to change your preferences.

Security

We use standard insurance industry precautions to protect our customers' personal information and to store it securely. Sensitive information that is transmitted to us online (such as a credit card number) is encrypted and is transmitted to us securely. In addition, access to all of our customer information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the computer servers on which we store personally identifiable information are kept in a secure environment.

Links

Our Web sites contain links to other sites. Trish Silver Jewelry is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.

You have a right to review the information in our files regarding you. Contact us at the address below to inquire about such data, how to view it, or learn how it was used or shared. If you believe any information in our possession is incorrect, by all means let us know promptly, so we can consider appropriate revisions, deletions, and updates.

Changes to our Privacy Policy

We reserve the right, at our discretion, to change this policy. If we change our privacy policy, we will post those changes on this page so that you are aware of what information we collect and how we use it.

Please direct your questions, concerns and comments to:


Trish Silver Jewelry
19310 Rinaldi St. - Ste 518
Northridge, CA 91324
trish@trishsilver.com
Ph: (818)-271-7696